Privacy policy

Privacy statement

Version: 20 April 2025

Who is responsible for your data?

L'Oro Verde di Puglia is part of Mube International Trading BV, based at Schoutlaan 25A, 6002 EA Weert. We are responsible for processing personal data through www.loroverdedipuglia.com.

What data do we collect and why?

We collect personal data to perform our services properly. In doing so, we comply with the AVG. This is how we ensure that:

  • we clearly state why we need your data;
  • we only collect necessary data;
  • we ask for permission first if necessary;
  • we secure your data properly;
  • you can always access, modify or delete your data.

Create account

Some functions on our website require you to create an account. You then enter your name, address, e-mail address and telephone number. This enables us to process your orders and help you faster in the future. You can manage or delete your account details yourself.

Processing orders

When you place an order, we use your data to arrange delivery. This includes shipping, payment processing and invoicing. We keep your data until the order is completed and longer if required by law.

Sharing data with third parties

We only share your data with third parties if this is necessary for the performance of our agreement or to comply with legal obligations. Think of delivery services or accounting software. We conclude processing agreements with these parties.

Using the contact form

Do you use our contact form? Then we temporarily store your name, e-mail address and possibly phone number. As soon as your question is answered, we remove your data unless further follow-up is required. See also our contact page for alternative ways to reach us.

Children's privacy

Our website is not aimed at children under 16. We do not actively check this, but ask parents to be alert. Do you think we have wrongly received data from a minor? Please contact us at info@loroverdedipuglia.com. We will delete that data immediately.

Advertising and advertisements

We may use your e-mail for newsletters or promotions. You can always unsubscribe via the link at the bottom of each e-mail. Our website only displays general advertisements without personal data.

Statistics and Google Analytics

We use Google Analytics to analyse the use of our site. We do not share full IP addresses for this purpose. We have agreements with Google in a processing agreement. Google may combine the data with other services.

Cookies

Our website uses cookies to improve your user experience. We ask for your permission on your first visit. You can disable cookies via your browser, but certain functions may then not work.

No automated decisions

We do not make decisions about you based on automated systems without human intervention. We assess every customer contact personally.

Security of your data

We take technical and organisational measures to protect your data. Do you think your data is not properly secured? Then send us an e-mail: info@loroverdedipuglia.com.

Access and deletion of your data

You have the right to access, correct and delete your personal data. You can submit a request via info@loroverdedipuglia.com. Attach a copy of your ID (make BSN and photo black). We will respond within four weeks.

Filing complaint with regulator

Not satisfied with how we handle your data? If so, you can make a complaint to the Personal Data Authority.

Changes to the privacy statement

We may update this privacy notice. It is wise to check this page regularly. In case of major changes, we will notify you on our homepage or via e-mail.